Frequently Asked Questions


Store Services

Store Services

Are you open on Weekends?
Yes, we are open for reduced hours on Saturdays: 10am-3pm. Closed on Sunday.
Do you sell Telescopes?
Yes we do. We carry a variety of Celestron and Sky-Watcher telescopes, and even a beginner telescope for kids - the Celestron FirstScope telescope.
We also carry a selection of binoculars made by Celestron and Nikon, as well as Celestron spotting scopes and sporting/field scopes.

For more details, check this out.

What is your return policy?
Items purchased from Atlantic Photo Supply may be returned within 14 days of purchase for a full refund. Items must be returned in the original packaging with all component pieces and in unused condition, free of visible marks, scratches or defects as received including the manufacturer's original packaging otherwise returns will be subject to a minimum restocking and/or repacking fee (10%).
No refund or exchange of the following items will be accepted:
* Special Orders
* Gift Cards
* Clearance Items
* Open Memory Cards
* Re-furbished stock
* Printers in which ink or ribbon has been installed
* Sensitized Goods like film, paper, chemistry, batteries, ink cartridges and drones.
Shipping, freight and insurance are not refundable except in the case of an error by Atlantic Photo Supply.

Do you take family portraits or headshots?
No, we are not a photography studio. The only pictures we take are for Passports!
Do you have a "busy season?"
Yes, generally you'll experience longer turnaround times for your orders between September through December each year. Make sure you allow for these longer wait times when ordering your Christmas gifts!
Do you offer Video/Audio data transfer for my 8mm/16mm reels or camcorder/audio tapes?
No, we deal with photographic media only.